Increasing our status as an outstanding place to work

Claire House has been recognised for its workplace culture and engagement and ranked as the 7th best organisation to work for in the charity sector by Best Companies.

In November 2025, Best Companies – an independent organisation that measures great workplaces – released its annual list of the best organisations to work for by factors such as sector, size and region, and Claire House soared up the charts across three categories.

Our 2025 Rankings

• One of the Top 10 Best Organisation to Work for in the Charity Sector (7^th, up from 15^th last year)
• Top 25 Best Mid-Sized Organisation to work for in the UK (23^rd, up from 55^th last year)
  
• Top 50 Best Organisation to Work for in the North West (26^th, up from 57^th last year)

Earlier in the year, the hospice was also awarded a Two Star accreditation by Best Companies, officially recognising it as an ‘Outstanding’ organisation to work for, based on the results of its annual Staff Survey.

Claire House retained its status as an ‘Outstanding’ organisation to work for earlier this year, after the staff survey saw a range of positive outcomes such as:

• 86% of staff indicated they love working for Claire House, up from 82% in 2024.
• 84% of staff believe they can make a valuable contribution, up from 83% in 2024.
• 83% of staff are excited about where the organisation is going, up from 76% in 2024.
• 83% of staff feel that Claire House is run on strong values / principles, up from 80% in 2024.
• 82% of staff feel that their team is fun to work with, down slightly from 83% in 2024.
• 82% of staff said they regularly receive appreciation from their manager on doing a good job, up from 79% in 2024.
• 77% of staff are happy with their balance between work and home life, up from 71% in 2024.

Claire House helps seriously and terminally ill babies, children and young adults make the most of the time they have. By providing specialist nursing and end of life care, as well as emotional support, the organisation helps families through some of the toughest times of their lives.

We have two sites, a full hospice in the Wirral and a second site offering services including day care, complementary therapies and counselling, in West Derby, Liverpool. Claire House works across Merseyside, Cheshire and North Wales.

Incredible people are at the centre of everything we do. It is its people who make the greatest difference, in life and in death, to the families that Claire House exists to support. Attracting, valuing, retaining, and developing them, is how the organisation ensures it has an incredible workforce, now and for the future.

Rightly proud of the recognition, David Pastor, Chief Executive Officer at Claire House, said: “These brilliant results reflect what makes Claire House so special; a place where staff feel valued, supported, and inspired to make a difference every single day.

“From our nurses and counsellors to our fundraisers, volunteers and support teams, everyone plays a part in creating a culture that celebrates compassion, teamwork, and fun.”