SUSPENSION OF ALL ROUTINE REFERRALS FROM THE 20/3/2020
If you have an urgent referral for end of life care or urgent symptom management please call the Rapid Response On-call number 07717 888604
During this unprecedented time, to ensure that we can be responsive to whatever care requirements will be required of the hospice, we have made the decision, in line with Government advice & Public Health guidelines, to suspend all routine referrals for hospice care. We will continue to capture any referrals that are made to Claire House, and begin to gather information via the telephone and gain relevant medical information from medical professionals as appropriate. We will not be able to complete a full assessment at home or invite people into the Hospice to progress a referral until we are able to accept new routine referrals again.
Please do contact us if you have any questions or concerns and we appreciate your understanding of this decision in such unprecedented circumstances. We will ensure to keep you updated and notify you as soon as we are able to accept routine referrals. Clairehouse.firstname.lastname@example.org