Application Development Analyst
Claire House is a place of positivity and laughter, where we help seriously and terminally ill children live life to the full. At Claire House we are passionate about providing outstanding care to children who aren’t expected to live to be adults, as well as support for their families, from across Merseyside, Cheshire and North Wales. By providing specialist nursing and end of life care, as well as emotional support, Claire House helps families through some of the toughest times of their lives. It offers places for children to relax and enjoy themselves, whatever their age.
In this role, you will be:
- Supporting implementation of system changes and upgrades for core business apps, with internal and external parties.
- Proactively understanding, developing and supporting the integration of internal systems.
- Monitoring and evaluating the effectiveness of technical solutions and making recommendations for improvements.
- Collaborating with cross-functional teams to gather, assess, define, and document system requirements based on current business needs, ensuring alignment with organisational goals and objectives.
- Understanding pain points and identifying opportunities for streamlining operations.
- Conducting comprehensive analysis of existing business systems, processes, and workflows to identify areas for improvement and increased efficiency.
- Creating and executing test scenarios at various stages of the project to validate solution design and supporting business users in executing the user acceptance testing.
- Participating in scoping workshops with business stakeholders and partners; building process and data flows alongside process owners.
- Promoting best practices with systems, including training, and showcasing tips and efficiencies for relevant departments as part of the handover to BAU.
- Helping educate employees on new processes and systems, ensuring smooth adoption and integration.
- Serving as a subject matter expert and providing ongoing support to end-users, addressing queries, troubleshooting issues with ICT support, and implementing system enhancements.
- Participating in supporting upgrades for existing programs and applications.
- Identifying users' needs and communicating them with third party agencies.
- Providing ad-hoc ongoing support and troubleshooting for systems.
- Working closely with and being an escalation point for the ICT Support department for complex technical issues that they are unable to resolve.
The successful candidate will act as a supporting consultant, expert, and agent of change and provide high quality technical business application project support through to test and release.
What we offer you:
In addition to a competitive salary:
- Generous annual leave – 35 days including bank holidays
- Company pension scheme
- Life cover 2 x salary
- Free on-site car parking
- Free eye sight test
- Cycle to Work Scheme
Interview date: January 2026 (TBC)
Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form here.
Completed applications should be emailed to jobs@clairehouse.org.uk.
Only shortlisted candidates will be contacted for interviews.
This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
Registered Charity No. 1004058